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Connecting the Dots

Linkage to Treatment, Harm Reduction Supplies, and Telemedicine Services

MATTERS facilitates rapid referrals for individuals with opioid use disorder by connecting participating referral sites, receiving treatment organizations, peer support agencies, and pharmacies all into one efficient process.

Watch this 45-second clip to learn more about who we are and what we do.

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How Does it Work?

1

Encounter

Our referral site partners encounter an individual with opioid use disorder.
2

Referral

MATTERS facilitates a rapid referral to outpatient treatment, linking individuals to various wrap-around services and follow-up support.
3

Connection

Individuals are connected to an outpatient treatment organization of their choice and are seen in as little as 24 hours from their referral!
1
Our referral site partners encounter an individual with opioid use disorder.
2
MATTERS facilitates a rapid referral to outpatient treatment, linking individuals to various wrap-around services and follow-up support.
3
Individuals are connected to an outpatient clinic appointment of their choice and are seen in as little as 24 hours from their referral!
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330
Referral Sites
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250
Treatment Organizations
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1,000
Pharmacies
Click to learn more
Black icon with white test strips
20
Test Strips Distributed

The MATTERS Network

Explore our interactive map below to see our current partners. Click on the top right corner of the map for a full-screen view. To edit your map view based on organization-type, click the icon on the top left corner of the map. Contact us to join the network!

MAP LEGEND:

  • Treatment Organization
  • Referral Site
  • Law Enforcement
  • Private Pharmacy*
  • Peer Support Agency
  • Harm Reduction Vending Machine
  • DOCCS Facility

*Only independently-owned pharmacies are highlighted on the above map. Click here to find participating chain pharmacy locations.

Our Services

We offer various services and resources for individuals and organizations working to address substance use disorder. Explore the resources below and contact us with any questions or concerns.

Rapid Referrals

MATTERS facilitates rapid referrals to outpatient treatment for opioid use disorder. Referrals are submitted online 24/7, 365 days a year by participating referral sites.

Telemedicine

MATTERS partners with various telemedicine agencies to provide rapid evaluations and linkage to treatment for individuals with substance use disorder. Individuals may also choose to follow up for care virtually at their time of referral.

Harm Reduction

MATTERS distributes free harm reduction supplies such as test strips and naloxone via direct mail and vending machines. We also provide free group trainings on various harm reduction topics.

Learn More

View our mission, vision, and values to learn more about who we are and what we do.

Partner Perspectives

We collaborate with various agencies across New York State to connect individuals with substance use disorder to treatment and resources in their own community. Explore our partner testimonials below to see how MATTERS is making a difference, or click here to join the network.

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