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Prevent an overdose, save a life. Click here to order free harm reduction supplies!

MATTERS facilitates rapid referrals for individuals with opioid use disorder by connecting participating referral sites, receiving treatment organizations, peer support agencies, and pharmacies all into one efficient process.

Watch this 60-second clip to learn about who we are & what we do.

How it works

1. Our referral site partners encounter an individual with opioid use disorder.

 

2. MATTERS facilitates a rapid referral, offering medication vouchers, transportation vouchers, and peer referrals to assist individuals in getting to their first clinic appointment.

 

3. Individuals are connected to an outpatient treatment organization of their choice and are seen in as little as 24 hours from their referral!

1
Our referral site partners encounter an individual with opioid use disorder.
2
MATTERS facilitates a rapid referral, offering medication vouchers, transportation vouchers, and peer support referrals to assist individuals in getting to their first clinic appointment.
3
Individuals are connected to an outpatient clinic appointment of their choice and are seen in as little as 24 hours from their referral!
Click to see all of our maps
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330
Referral Sites
Click to visit our treatment page
250
Treatment Organizations
Click to learn more
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19
Test Strips Distributed

The MATTERS Network

Explore our interactive map below to see our current partners. Click on the top right corner of the map for a full-screen view. To edit your map view based on organization-type, click the icon on the top left corner of the map. Contact us to join the network!

MAP LEGEND:

Treatment Organization

Referral Site

Law Enforcement

Private Pharmacy*

Peer Support Agency

Harm Reduction Vending Machine

DOCCS Facility

*Only independently-owned pharmacies are highlighted on the interactive map. Click here to find participating chain pharmacy locations.

Services

We offer various services and resources for individuals and organizations working to address substance use disorder. Explore the resources below and contact us with any questions or concerns.

MATTERS facilitates rapid referrals to outpatient treatment for opioid use disorder. Referrals are submitted online 24/7, 365 days a year by participating referral sites.

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Referral Process

Watch the MATTERS team submit a test referral in less than 5 minutes

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Join the Network

Contact us to start submitting, receiving, or supporting referrals

MATTERS partners with various telemedicine agencies to provide rapid evaluations and linkage to treatment for individuals with substance use disorder. Individuals may also choose to follow up for care virtually at their time of referral.

Connect to Care Virtually

Visit our treatment page to make an appointment for a virtual evaluation

Image of MATTERS' Director of Telemedicine with a 'play video' icon in the middle. Learn more about MATTERS telemedicine services.

Video: Telemedicine Guide

Learn what to expect for your first telemedicine evaluation

Harm reduction is a set of practical strategies used to reduce the risks associated with any health behavior, including drug use. MATTERS’ harm reduction services include the distribution of free supplies, trainings, and vending machines.

Image of one red and one blue test strip, as well as a naloxone nozzle. Learn more about MATTERS harm reduction services.

Supplies via Direct Mail

Order free supplies such as fentanyl test strips, xylazine test strips, and naloxone

Image of cartoon people: one educator is standing in front of three people, pointing to a chalk board. Learn more about MATTERS harm reduction services.

Trainings and Education

Schedule a training with us and explore our various educational materials

Vending Machines

Rapid access to drug test strips and naloxone - explore our map to find a machine near you

Image of MATTERS' logo with a 'play video' icon in the middle. Learn more about MATTERS' services.

Video: General Presentation

Watch an introductory presentation on our program

Flyer with the MATTERS logo, images, and text. MATTERS: Medication for Addiction Treatment and Electronic Referrals. What is it? The MATTERS Network is a collection of resources to initiate care, increase access to medication, and efficiently link individuals to appropriate treatment - all without making a single phone call. It utilizes a rapid referral platform to efficiently refer individuals with opioid use disorder to community-based, high-quality treatment organizations. Where is it? [next to an image of New York State] 290+ referral sites, 250+ clinics, 1,000+ pharmacies. Key components: Medication Voucher Program Vouchers cover up to 14-days of a buprenorphine/naloxone prescription for uninsured individuals. MATTERS participates with major pharmacies across NYS including various independently owned locations. Transportation Voucher Program Individuals are now offered transportation to and from their first clinic appointment through a partnership with Uber Health. Harm Reduction Services MATTERS distributes free harm reduction supplies to individuals and organizations across NYS, including fentanyl test strips, xylazine test strips, and naloxone. MATTERS additionally deploys harm reduction vending machines to bring these supplies directly to the communities that need them. Peer Referral Individuals also have the option to be linked with a local peer service for support. Person-Centered Approach The MATTERS referral process is completed electronically in collaboration with the individual, allowing the person being referred to take ownership of their own referral. Individuals choose to seek treatment at any MATTERS participating treatment organization. Connect with us: mattersnetwork.org. Download the mobile app on the Apple Store or Google Play

One-Page Explainer

View our one-page program explainer document to learn about our services

Opioid Overdose Response Training

The MATTERS team developed a video to educate community members on how to recognize the signs and symptoms of an opioid overdose and respond by using naloxone (Narcan). Watch the video below or click here for written instructions.

Contact Us

For any questions or concerns, contact us by filling out the form below. Choose your subject by using the drop down menu below to reach the right team.