Skip to main content
Connecting the Dots

Linkage to Treatment, Harm Reduction Supplies, and Telemedicine Services

MATTERS facilitates rapid referrals for individuals with opioid use disorder by connecting participating referral sites, receiving treatment organizations, peer support agencies, and pharmacies all into one efficient process.

Watch this 45-second clip to learn more about who we are and what we do.

How Does it Work?

1

Encounter

Our referral site partners encounter an individual with opioid use disorder.
2

Referral

MATTERS facilitates a rapid referral to outpatient treatment, linking individuals to various wrap-around services and follow-up support.
3

Connection

Individuals are connected to an outpatient treatment organization of their choice and are seen in as little as 24 hours from their referral!
1
Our referral site partners encounter an individual with opioid use disorder.
2
MATTERS facilitates a rapid referral to outpatient treatment, linking individuals to various wrap-around services and follow-up support.
3
Individuals are connected to an outpatient clinic appointment of their choice and are seen in as little as 24 hours from their referral!

The MATTERS Referral Network

Curious to see who’s already part of the MATTERS Network? Explore our referral partner map to find medication for addiction treatment (MAT), peer support agencies, and more! Click on the top-right corner of the map to enter full-screen preview, and or on the top-left corner to customize your map view.

MAP LEGEND:

  • New York MAT Provider MAT Provider
  • NY Referral Site Referral Site
  • Peer Support Agency Peer Support Agency

Our Impact

We’ve been working to connect people who use drugs (PWUD) to high-quality, stigma-free treatment and resources since 2016.

Learn More
24
Test Strips Distributed
We distribute free drug test strips to individuals and organizations across New York State.
34
Naloxone Doses Distributed
Individuals and organizations across New York State can order free naloxone through MATTERS.
1,300
Naloxone Wall Boxes Distributed
Equip your organization with life-saving naloxone (Narcan).
30
Vending Machines Deployed
Access free overdose prevention supplies in less than 60 seconds.
5
Referrals
Join our rapid referral network to link people with opioid use disorder to treatment.
130
Community Trainings
Schedule a free training on various topics, including how to respond to an overdose with naloxone.

Our Services

We offer various services and resources for individuals and organizations working to address substance use disorder. Explore the resources below and contact us with any questions or concerns.

Rapid Referrals

MATTERS facilitates rapid referrals to outpatient treatment for opioid use disorder. Referrals are submitted online 24/7, 365 days a year by participating referral sites.

Telemedicine

MATTERS partners with various telemedicine agencies to provide rapid evaluations and linkage to treatment for individuals with substance use disorder. Individuals may also choose to follow up for care virtually at their time of referral.

Harm Reduction

MATTERS distributes free harm reduction supplies such as test strips and naloxone via direct mail and vending machines. We also provide free group trainings on various harm reduction topics.

Learn More

View our mission, vision, and values to learn more about who we are and what we do.

Partner Perspectives

We collaborate with various agencies across New York State to connect individuals with substance use disorder to treatment and resources in their own community. Explore our partner testimonials below to see how MATTERS is making a difference, or click here to join the network.