U.S. Department of Health and Human Services Releases New Practice Guidelines

Resources to help emergency departments, hospitals, and urgent care centers assist patients with opioid use disorder

New York MATTERS offers buprenorphine vouchers to patients without health insurance coverage Those who qualify will automatically receive a printed and electronic copy of the voucher to redeem at any participating pharmacy. This voucher will cover a patient’s buprenorphine prescription for up to 14 days. We proudly participate with all Walgreens and Wegmans locations in New York State as well as many independently owned pharmacies.
Patients can now receive a New York MATTERS referral via virtual emergency room visits.
Many correctional facilities serve as New York MATTERS referral sites and offer inmates referrals to treatment upon release. Inmates will receive an appointment at a desired treatment location, a medication voucher (if applicable), and a referral to a peer support network.
New York MATTERS implements harm reduction strategies into our protocols/everyday practices. We recommend all patients/family members are provided a naloxone (Narcan) kit to prevent overdose upon discharge and after a New York MATTERS referral is completed. Various EMS agencies across the state have also partnered with us in a “Leave Behind Naloxone” initiative.
Patients who do not meet criteria to take their first dose of buprenorphine at the hospital are given a prescription to take their first dose at home- this practice is termed home induction. Our discharge instructions provide patients with a detailed explanation as to when to take their first dose of buprenorphine.
The New York MATTERS team is working to develop an addiction consultation service to support hospital-based providers in caring for patients with substance use disorders.
Our electronic referral platform (hosted by the New York State Department of Health) efficiently refers patients with opioid use disorder to community-based clinics from emergency departments along with OB/GYN offices, correctional facilities, inpatient units, pre-hospital settings, etc.

Navigate the map to explore our hospital, clinic and pharmacy partner locations.



Referral Site

Future Referral Site

Future Clinic

Law Enforcement / Corrections Partner


Latest News

External News
August 30, 2021

Many ERs Fail People Who Struggle With Addiction. These New Approaches Might Help

npr.org Aneri Pattani August 21, 2021 For years, Kayla West watched the opioid epidemic tear through her eastern Tennessee community. As a psychiatric nurse practitioner, she treated people with mental…
June 28, 2021

New York MATTERS Program Presents to UB Emergency Medicine interns

Dr. Clemency presented the New York MATTERS program to the incoming University at Buffalo Emergency Medicine interns. We welcome the new class and look forward to working with them!
June 22, 2021

Commentary: Naloxone co-prescribing legislation will help save lives

timesunion.com June 22, 2021 Joshua Lynch There is no single solution to address the opioid crisis, but one thing is clear: Naloxone saves lives in emergencies. Expanding access to opioid…
All News

From Twitter

Our art director Paul Maurer did an excellent job producing, directing, and editing a series of videos for our client Buffalo Matters. Dr. Joshua Lynch @JLynchDO and the group discuss common misconceptions of opiod use disorders and more.

Watch Here : https://mattersnetwork.org/videos/?fbclid=IwAR231aEyZ7RiQR8uKVKBABoBY2S_4wqcptoVVDqWpcfqqqtuch7oGB6nRrw

.@CDCgov released an advisory to alert the public to the increased availability of cannabis products with Delta-8 tetrahydrocannabinol (THC) and the potential for adverse events related to insufficient labeling of products with Delta-8 THC. https://emergency.cdc.gov/han/2021/han00451.asp

Patients with #opioid addiction who show up in a hospital's ER face many barriers to recovery, and so do the doctors trying to help them. Easing those barriers on both sides helps patients get into good follow-up programs that lead to lasting change. https://www.doximity.com/newsfeed/93956bcc-9086-43fe-863a-f3eb48fad479/public

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