Mission
To provide every person living with substance use and mental health disorders multiple pathways to treatment and resources within their own community by creating an extensive network focused on improving access and eliminating financial, geographical, and social barriers.
Vision
For MATTERS to be utilized across the United States as a way to reduce morbidity and mortality rates for people living with substance use and mental health disorders by linking them to stigma-free treatment and resources so that no matter what stage of readiness they are in, help is always available.
Values
We value
We will always

Program Overview
MATTERS began as a Buffalo, New York-based electronic referral platform to connect patients to medications for opioid use disorder (MOUDs). Buffalo MATTERs served to establish prescribing guidelines for physicians and advanced practice providers opioid use disorder in Western New York. Today, our electronic referral platform efficiently refers patients with opioid use disorder from emergency departments, OB/GYN offices, correctional facilities, inpatient units, pre-hospital settings, etc. to community-based clinics across New York State.
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How it works
1. Our referral site partners encounter an individual with opioid use disorder.
2. MATTERS facilitates a rapid referral, offering medication vouchers, transportation vouchers, and peer referrals to assist individuals in getting to their first clinic appointment.
3. Individuals are connected to an outpatient treatment organization of their choice and are seen in as little as 24 hours from their referral!

1
Our referral site partners encounter an individual with a opioid use disorder.
2
MATTERS facilitates a rapid referral, offering medication vouchers, transportation vouchers, and peer support referrals to assist individuals in getting to their first clinic appointment.
3
Individuals are connected to an outpatient clinic appointment of their choice and are seen in as little as 24 hours from their referral!