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Mission, Vision & Values

Mission

To provide every person living with substance use and mental health disorders multiple pathways to treatment and resources within their own community by creating an extensive network focused on improving access and eliminating financial, geographical, and social barriers.

Vision

For MATTERS to be utilized across the United States as a way to reduce morbidity and mortality rates for people living with substance use and mental health disorders by linking them to stigma-free treatment and resources so that no matter what stage of readiness they are in, help is always available.

Values

We value

      We will always

About MATTERS Values. We value meaningful connections - we will always link people to a variety of services and resources so no matter what step they are ready to take, the right one is always available. We value advocacy; we will always speak up, support, and defend those who need help. We value trust; we will always be an honest and reliable source. We value tenacity; we will always be determined to reach the unreachable and overcome obstacles. We value education and empowerment; we will always make prevention and treatment information readily available so that those who choose to take action can do so with knowledge and understanding. We value reach and responsiveness; we will always continue to build an extensive network with efficient referral processes in order to get help to those who need it when they need it, without delay. We value stigma-free services and support; we will always provide an environment that is free from stigma and judgment, inclusive and respectful of all.

Our Services

Learn more about how we help link people who use drugs (PWUD) to treatment and resources.

Referral Platform

Our rapid referral platform links people with opioid use disorder to an outpatient treatment organization of their choice in 3-5 minutes.

Harm Reduction Supplies

MATTERS distributes free harm reduction supplies such as drug testing trips and naloxone via direct mail and vending machines.

Telemedicine Referrals

We partner to offer virtual evaluations for substance use disorder. Individuals can also choose to follow up with a fully virtual treatment organization at their time of referral.

Transportation Vouchers

All individuals who are referred through MATTERS are offered a free, round-trip ride for their first clinic appointment.

Medication Vouchers

Individuals with Medicaid or No Insurance are automatically issued a voucher to cover the cost of up-to 14 days of an oral buprenorphine prescription.

Referral Platform – Our rapid referral platform links people with opioid use disorder to an outpatient treatment organization of their choice in 3-5 minutes.

Harm Reduction Supplies – MATTERS distributes free harm reduction supplies such as drug testing trips and naloxone via direct mail and vending machines.

Telemedicine Referrals – To reduce barriers to treatment, MATTERS offers virtual evaluations for substance use disorder. Individuals can also choose to follow up with a fully virtual treatment organization at their time of referral.

Transportation Vouchers – All individuals who are referred through MATTERS are offered a free, round-trip ride for their first clinic appointment.

Medication Vouchers – Individuals with Medicaid or No Insurance are automatically issued a voucher to cover the cost of up-to 14 days of an oral buprenorphine prescription.

A Year in Review

MATTERS releases an annual Year in Review report to update our stakeholders on our efforts to address opioid use disorder. See our one-page summary below or click here to read a detailed report.

Learn More

Explore our historical documents, hand-outs, and slideshow presentations below

MATTERS One-Page Explainer

Click on this image to access our one-page summary on the MATTERS program.

MATTERS History

Click on this image to read more about where we started and where we’re heading.

Slideshow Presentation

Click on this image to access our slideshow presentation (pdf).

Click to visit our FAQ page

Need More Info?

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Contact us with any questions or concerns!