Our Mission
To provide every person living with substance use and mental health disorders multiple pathways to treatment and resources within their own community by creating an extensive network focused on improving access and eliminating financial, geographical, and social barriers.
Our Vision
For MATTERS to be utilized across the United States as a way to reduce morbidity and mortality rates for people living with substance use and mental health disorders by linking them to stigma-free treatment and resources so that no matter what stage of readiness they are in, help is always available.
Learn Our StoryOur Values
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Meaningful Connections
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Advocacy
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Trust
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Tenacity
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Education & Empowerment
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Reach & Responsiveness
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Stigma-Free Services & Support
We Will Always
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Link people to a variety of services and resources so no matter what step they are ready to take, the right one is always available.
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Speak up, support, and defend those who need help.
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Be an honest and reliable source.
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Be determined to reach the unreachable and overcome obstacles.
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Make prevention and treatment information readily available so that those who choose to take action can do so with knowledge and understanding.
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Continue to build an extensive network with efficient referral processes in order to get help to those who need it when they need it, without delay.
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Provide an environment that is free from stigma and judgment, inclusive and respectful of all.
Referral Platform
Our rapid referral platform links people with opioid use disorder to an outpatient treatment organization of their choice in 3-5 minutes.
Harm Reduction Supplies
MATTERS distributes free harm reduction supplies such as drug test trips and naloxone via direct mail and vending machines.
Telemedicine
We partner to offer virtual evaluations for substance use disorder. Individuals can also choose to follow up with a fully virtual treatment organization at their time of referral.
Transportation Vouchers
All individuals who are referred through MATTERS are offered a free, round-trip ride for their first follow-up appointment.
Medication Vouchers
Individuals who are uninsured or underinsured are automatically issued a voucher to cover the cost of up to 14 days of any combination buprenorphine/naloxone prescription.
Follow-Up Services
MATTERS’ dedicated staff follow up with everyone 24-72 hours after being referred. We follow up again at 30, 60, and 90 days post-referral to ensure continuity of care.
Linkage to Treatment – Our rapid referral platform links people with opioid use disorder to an outpatient treatment organization of their choice in 3-5 minutes.
Follow-Up Services – MATTERS’ dedicated staff follow up with everyone 24-72 hours after being referred. We follow up again at 30, 60, and 90 days post-referral to ensure continuity of care.
Harm Reduction Supplies – MATTERS distributes free harm reduction supplies such as drug test trips and naloxone via direct mail and vending machines.
Telemedicine – To reduce barriers to treatment, MATTERS offers virtual evaluations for substance use disorder. Individuals can also choose to follow up with a fully virtual treatment organization at their time of referral.
Transportation Vouchers – All individuals who are referred through MATTERS are offered a free, round-trip ride for their first follow-up appointment.
Medication Vouchers – Individuals with no insurance are automatically issued a voucher to cover the cost of up to 14 days of any combination buprenorphine/naloxone prescription.
Learn More
Explore our historical documents, one-page explainer, and standards and expectations for network partners.
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