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The MATTERS Network provides a streamlined referral approach to connect individuals to quality care in order to address opioid use disorder (OUD) successfully. MATTERS began its expansion across New York State in September 2020 and quickly saw its electronic referral platform demonstrate success when integrated into other environments and across health systems. Since then, the MATTERS team has onboarded and activated several primary care offices, OB/GYN offices, urgent care centers, and correctional facilities as referring locations. This means that when a professional encounters someone who may be experiencing substance/opioid use disorder, they can offer them a rapid referral to a medication assisted treatment (MAT) program at an outpatient clinic of their choosing. Through the MATTERS referral network, individuals will be offered several support resources and be able to choose from appointments as soon as the next business day, all in about 5 minutes. This streamlined approach has been particularly helpful over the last decade combating the opioid epidemic and has been especially useful in operationalizing cross-sector referrals.

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