Skip to main content

Fall 2023 Newsletter

MATTERS continues its expansion with new services, team members, and activities around New York State.

We are excited to share our Fall 2023 Newsletter!

New Staff

We have onboarded a new staff member! Meet Phil McNamara, Outreach Manager at MATTERS.

Phil is responsible for overseeing and leading the expansion of the MATTERS Network, including the services we offer individuals.

Clinic Appointment Availability

Participating treatment organizations (clinics) contribute weekly appointment slots for individuals referred through MATTERS’ rapid referral platform. Treatment organizations should contact us to update their appointment availability as applicable.

Let us know - contact MATTERS today

New Network Partner Round Up

Thank you to our new partners for joining the MATTERS Network – whether you serve as a referring site, receiving site, peer agency, or pharmacy, you make a difference in patients’ lives. Welcome to the Network!

Narcan Survey

We are partnering with the Upstate NY Poison Center and Helio Health to learn more about Narcan utilization and administration.

Click here to participate

Recent Conferences

MATTERS has had a busy season participating in various conferences and community-based events. Check out some of our photos from the Vital Signs EMS Conference (left), the CSAM-SMCA Conference in British Columbia (middle), and the NYACP Annual Scientific Meeting(right).

We would love to join your next community event – contact us today!

Click here to contact us

Harm Reduction Vending Machines

MATTERS’ first three vending machines are now LIVE in the community! Supplies are available 24/7, 365 days a year, and are free to all. Thank you to our partners at Alliance for Positive Health, Save the Michaels of the World, and Southern Tier Aids Program for managing these vending machines.

Click here to learn more

Expanding into New Jersey (NJ)

We are proud to announce our partnership with the New Jersey Department of Health to bring MATTERS’ rapid referral platform to NJ. This will improve access to treatment for opioid use disorder for individuals who work and live across state lines.

Read the press release on our website

Drug Test Strip Distribution

With the support of the NYS Office of Addiction Services & Supports, MATTERS has distributed FIVE MILLION fentanyl and xylazine test strips to individuals and organizations across New York State!

Submit your free request today

Meet the MATTERS Team

Mila Pakhomova (she/her)


Role: Program Manager


Hometown: Odessa, Ukraine 📍


What is your favorite part of the MATTERS Network?

The focus not only on quickly connecting people to MAT Programs but also the prioritization of providing a caring and stigma-free environment that reinforces the importance of an individual having the ability to make their own medical decisions.


Favorite place to visit in NYS? 

The Niagara Gorge