Choose from the options below to connect to a telemedicine provider.

You will receive an evaluation, medication prescription (as applicable), and referral to outpatient treatment.

Connect to supports via a helpline.

24-Hour National Addiction Helpline



National Suicide & Crisis Lifeline



Order free harm reduction supplies using the resources below.

Request test strips online

Click Here

Text your request for Narcan*


*Provided by Erie County Department of Health

Just Discharged?

What Now?

Were you just discharged with a MATTERS referral and curious about what happens next? Watch this video as the MATTERS team breaks down- step by step- what to expect next.

Were you prescribed buprenorphine?

Click here for instructions

Resources by Region

  • Project Safe Point
    Services offered: syringe access, naloxone training, treatment readiness and referral, peer navigation, drug user health hub, harm reduction services
    24 hour hotline: (866) 930-4999
  • Healthy Capital District Initiative
    Services offered: obtaining health insurance, finding a doctor, solving problems to keep individuals from accessing medical care
  • St. Peter’s Addiction and Recovery Services
    Services offered: outpatient walk-in clinic for MAT access
    518-525-1550 and
  • New Choices-COTI Project
    (518) 579-9233
    Services offered: assessment & treatment referrals, telehealth & MAT, individual, family support and group therapy, peer advocates, case/care management, mobile outreach, crisis support
  • Healing Springs Community and Outreach Center
  • Second Chance Opportunities- Recovery Community Center

CNY Works – Employment Center

960 James Street, Syracuse NY

(315) 473-8250

Health Resources
General Resources
Finger Lakes Regional Toolkit

Click the button above to access our toolkit of resources available in the Finger Lakes region of NY. If the information in this document does not suit your needs, you have a few other options:

– Call 211 and ask an operator for help finding what you need

– Search the 211 website- (Monroe, Wayne, Livingston, Ontario, and Seneca), (Wyoming, Genesee, and Orleans), or (Yates)

– Contact the MATTERS Team!

24/7 Hotlines

National Suicide Prevention  800-273-TALK (8255)

National Sexual Assault Hotline  800-656-4673

NYS Office of Mental Health COVID-19 Emotional Support Line  844-863-9314

NYS Office of Addiction Services and Supports  877-846-7369 or Text “467369”

NYS Domestic Violence and Sexual Violence Hotline  1-800-942-6906

Other Supports

Support Groups

888-245-7356 // 800-429-7690

NEXT Distro: a free, statewide mail-order harm reduction supply resource that mails confidential supplies directly to your home: Narcan, Clean Syringes, and more.

YMCA Mohawk Valley

7 Rutger Park, Utica NY 13501


24-Hour Free & Confidential Hotlines

Oneida County, call or text 315.797.7740 | domestic & sexual violence crisis services

Herkimer County, call only 315.866.4120 | child abuse & sexual violence crisis services

Emergency Hotline

24 Hour Emergency Mental Health Crisis Line


HOPEline Services

For help and hope 24/7 call 1-877-8-HopeNY or text 467-369

Toll free & confidential

Find Group Meetings Near You!

Ithaca Community Recovery

518 W Seneca St. Ithaca, NY 14850