MATTERS offers several supports to help people who use drugs (PWUD) get linked to the services they need.
Resources Near Me
Find regional resources for food, shelter, clothing, transportation, and mental health by clicking on the map below. If you need help finding a particular resource, please contact us.
Just Referred?
What Now?
Curious about what happens after your referral is submitted? Watch this video as the MATTERS team breaks down, step-by-step, what to expect.
Were you prescribed buprenorphine?
Click here for instructions
Connect to Virtual Care
MATTERS partners with several virtual treatment providers to improve access to care for substance use disorder.
Select one of the options below to make an appointment. You will receive an evaluation, medication prescription (as applicable), and referral to outpatient treatment for follow-up.
Western New York
Available 24 hours a day
7 days a week
New York State
Available Every Day
11am – 11pm
Allegheny County, PA
Weekdays: 5pm – 11pm
Weekends: 11am – 11pm
Camden County, NJ
Weekdays: 8am – 6pm
Weekends: 10am – 6pm
Order Free Supplies
MATTERS distributes free harm reduction supplies to individuals and organizations across New York State, including fentanyl test strips and xylazine test strips. Order free overdose prevention supplies via direct mail using the resources below, or click here to find a harm reduction vending machine near you to get supplies faster.
Get Help Now
If you are experiencing a medical emergency, call 911. If you are experiencing a mental health crisis, call 988 or explore the helplines below.
Need help with something else? Call us at 765-MATTERS (628-8377)!
24/7 National Addiction Helpline
1-800-662-4357
Also known as the Treatment Referral Routing Service, this helpline is a confidential, free service that provides referrals to treatment facilities, support groups, and other community-based organizations.
CALL NOW
24/7 Never Use Alone Overdose Prevention Line
800-484-3731
This helpline will stay on the phone while callers use their substance(s) and will alert emergency medical services (EMS) if callers become unresponsive. This service is confidential and free to anyone across the United States.
CALL NOW
