MATTERS offers several supports to help people who use drugs (PWUD) get linked to the services they need.
Explore the resources below to get help now.

Treatment

Connect to Virtual Care

Harm Reduction

Order Free Supplies

Helplines

Get Help Now

Other Support

Find Resources Near You

Resources Near Me

Find regional resources for food, shelter, clothing, transportation, and mental health by clicking on the map below. If you need help finding a particular resource, please contact us.

Just Referred?

What Now?

Curious about what happens after your referral is submitted? Watch this video as the MATTERS team breaks down, step-by-step, what to expect.

Were you prescribed buprenorphine?

Click here for instructions

Connect to Virtual Care

MATTERS partners with several virtual treatment providers to improve access to care for substance use disorder.

Select one of the options below to make an appointment. You will receive an evaluation, medication prescription (as applicable), and referral to outpatient treatment for follow-up.

Western New York

Available 24 hours a day

7 days a week

New York State

Available Every Day

11am – 11pm

Allegheny County, PA

Weekdays: 5pm – 11pm

Weekends: 11am – 11pm

Order Free Supplies

MATTERS distributes free harm reduction supplies to individuals and organizations across New York State, including fentanyl test strips and xylazine test strips. Order free overdose prevention supplies via direct mail using the resources below, or click here to find a harm reduction vending machine near you to get supplies faster.

Drug Test Strips

Fentanyl and xylazine test strips available.

Naloxone (Narcan)

Click here to find resources.

Sterile Syringes

Apply to our Syringe Services Program.

Get Help Now

If you are experiencing a medical emergency, call 911. If you are experiencing a mental health crisis, call one of the helplines below.

Need help with something else? Call us at 765-MATTERS (628-8377)!

24-Hour National Addiction Helpline

1-800-662-4357

CALL NOW

24/7 National Suicide & Crisis Lifeline

9-8-8

CALL NOW

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