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Join the MATTERS Network

Start submitting, receiving, or supporting referrals by joining the MATTERS rapid referral network.

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Submit or Receive Referrals

Hospitals, first responders, and community-based organizations can submit and/or receive referrals to outpatient treatment for opioid use disorder.

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Redeem Medication Vouchers

Pharmacies can sign on to redeem medication vouchers for uninsured individuals who are referred through the MATTERS platform.

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Provide Peer Support Services

Peer support agencies receive referrals and follow up with individuals within 24 hours to help them navigate barriers to treatment.

Why MATTERS?

You may be asking yourself, why join MATTERS when there are other referral platforms out there? Explore the benefits of joining MATTERS below or click here to learn more about our program.

Rapid Process

Our referral platform is accessible on any electronic device and referrals take less than 5 minutes to complete.

High Capacity

Individuals select from over 2,500 available appointments weekly and can be seen in as little as 24 hours.

Automatic & Efficient

Discharge instructions and referral documentation are printed and electronically sent to all parties involved – zero phone calls required.

Medication Vouchers

Individuals with no insurance automatically receive a voucher to cover the cost up-to 14 days of any combination buprenorphine/naloxone prescription.

Transportation Vouchers

Everyone referred receives a free, round-trip ride for their first clinic appointment.

Peer Support Services

Individuals can opt-in to be connected to a peer in recovery for additional support with no extra steps.

Low Barrier Approach

Our referral network partners will accept any patient regardless of insurance status, polysubstance use, or previous treatment history.

Reliable & Secure

Our referral platform is HIPPA-compliant and is hosted on the New York State Health Commerce System.

Follow-Up Support

MATTERS staff follows up with everyone referred through the program to improve continuity of care and retention in treatment.

Join the Network

Contact Us

Fill out the contact form below to join the referral network. Please select ‘join the referral network’ as the subject by using the drop down menu.
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