Clinic Partner Protocol

Receive referral via email or fax

This contains patient contact info & the date of appointment – check page 2 of the referral paperwork.

Contact the patient

Within 24 hours, call the patient to determine the exact time of appointment.

Schedule Appointment

Once you find a time that works for your clinic and the patient, schedule them an appointment with a MAT prescriber.


All participating network partners must agree to MATTERS’ mission, vision, and values statements/guidelines.

Referral Packet

See where to find all the information you need.


If our FAQ doesn’t help, please contact us.