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Peer Support

By October 27, 2022January 8th, 2026No Comments

What is Peer Support?

Peers are people who have had success in their recovery journey; they are typically in the later stages of recovery and they work to assist others in getting the supports they need.

With every MATTERS referral, individuals can opt-in to be contacted by a peer in recovery for additional support. This is automatically built into the referral process and takes no extra steps.

When individuals opt in for peer support, they’re prompted to select a peer agency of their choice for follow up. People can search based on a list of options or a map view, depending on their preference. The image below is a screenshot of this process directly on the referral platform.

Once the referral is submitted, follow-up information is sent to the peer agency and peers contact the individual directly.

This peer linkage is separate from any peer supports offered by treatment organizations. Individuals who opt in for a peer support referral may also be offered peer services at the treatment organization they choose for follow-up.

Why is this Important?

People experiencing substance use disorder often face blame, shame, or stigma when seeking support. Peers can help navigate these challenging experiences by providing guidance and support based on their own lived experience.

Peer services include (but are not limited to) sharing resources and skills, advocating for patient needs, leading recovery group sessions, and assisting in goal-setting.

Learn more about the MATTERS referral process, as well as the built-in supports we offer, by visiting our treatment page.

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