MATTERS facilitates rapid referrals for individuals with opioid use disorder, efficiently linking individuals from any location to an outpatient treatment organization of their choice.  

Suggested Protocol

Referral Process

The MATTERS referral process is completely electronic. A healthcare professional and the patient work together to complete the referral form. Referrals take less than 5 minutes and require ZERO phone calls!

Next Steps

Referral Information Receipt

A copy of the referral is automatically sent to the referred individual, the referring site, and the receiving treatment organization. This paperwork includes contact info & the date of the appointment selected.


The receiving treatment organization will follow up with the referred individual within 24 hours to confirm the appointment day/time.

Supportive Services

The referred individual is automatically connected to various supports, including an optional peer referral and a transportation voucher for their first clinic appointment.