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Reflecting our ongoing commitment to protecting patient data and supporting healthcare organizations with secure technology that improves access to treatment.

What This Means

SOC 2 verification requires rigorous controls around security, availability, and confidentiality. A Type 1 assessment evaluates the design and implementation of these controls at a specific point in time, demonstrating adherence to industry best practices.

HIPAA establishes strict requirements for safeguarding protected health information (PHI). By maintaining HIPAA compliance, MATTERS ensures that patients, healthcare providers, community partners, and health systems can confidently use the platform, knowing that sensitive health information is protected in accordance with the highest regulatory standards.

“For individuals seeking treatment for opioid use disorder, trust and privacy are essential,” said Dr. Joshua Lynch, founder and Chief Medical Officer of MATTERS. “Patients deserve access to innovative, technology-enabled care without compromising the security of their personal health information. Achieving SOC 2 Type 1 and HIPAA compliance demonstrates our commitment to delivering both.”

MATTERS Associate Director of Operations, Mila Pakhomova, stated, “Security and privacy are foundational to everything we build. Achieving SOC 2 Type 1 and HIPAA compliance is more than a regulatory milestone, as it reflects our ongoing commitment to protecting patient data and supporting healthcare organizations with secure, reliable technology that improves access to treatment.”

As MATTERS continues expanding access to evidence-based treatment and recovery support services, the organization remains committed to security, transparency, and community trust.

Join the MATTERS Rapid Referral Platform© today by visiting www.mattersnetwork.org/join-the-network/.