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MATTERS links individuals with opioid use disorder to outpatient treatment while prioritizing rapid access to medication for addiction treatment (MAT).

Submit Rapid Referral

Access the online platform

Connect to Virtual Care

Schedule a telemedicine appointment

Find More Resources

Learn about our wrap-around services

Connect to Virtual Care

MATTERS partners with several virtual treatment providers to improve access to care for substance use disorder.

Select one of the options below to make an appointment to receive an evaluation, medication prescription (as applicable), and referral to outpatient treatment for follow-up.

Western New York

Available 24 hours a day

7 days a week

New York State

Available Every Day

11am – 11pm

Allegheny County, PA

Weekdays: 5pm – 11pm

Weekends: 11am – 11pm

Submit a Rapid Referral

MATTERS’ online referral platform efficiently links individuals with opioid use disorder to an outpatient treatment organization of their choice. Referral site partners can submit referrals in as little as three minutes from any location – 24/7, 365 days a year.

Organizations must register as a referral site to submit a MATTERS referral. Not onboarded? Click here to contact us.

Built-in Supports

Get linked to treatment and supportive services
in one rapid, efficient process.

MATTERS referrals come with several built-in resources, such as medication vouchers, transportation assistance, and linkage to peer support services. Click here to watch a video on what to expect next.

Referral Process

Curious what questions we ask during the referral process? We’ve developed a video to walk through what to expect when submitting a MATTERS referral to treatment.

Click the button below to watch our informational video, or click here to contact us.

Additional Resources