Connect to Virtual Care
MATTERS partners with several virtual treatment providers to improve access to care for substance use disorder.
Select one of the options below to make an appointment to receive an evaluation, medication prescription (as applicable), and referral to outpatient treatment for follow-up.
Western New York
Available 24 hours a day
7 days a week
New York State
Available Every Day
11am – 11pm
Allegheny County, PA
Weekdays: 5pm – 11pm
Weekends: 11am – 11pm
Having issues connecting to telemedicine? Call 716-302-4122
Submit a Rapid Referral
MATTERS’ online referral platform* efficiently links individuals with opioid use disorder to an outpatient treatment organization of their choice. Referral site partners can submit referrals in as little as three minutes from any location — 24/7, 365 days a year.
Organizations must register as a referral site to submit a MATTERS referral. Not onboarded? Click here to register.
*Patent pending
Referral Platform Features
Our new and enhanced referral platform makes it easier for our partners and community members to connect to long-term care. Click the button below to learn more about our platform's features.
Built-in Supports
Get linked to treatment and supportive services
in one rapid, efficient process.
MATTERS referrals come with several built-in resources, such as medication vouchers, transportation assistance, and linkage to peer support services. Click here to watch a video on what to expect next.
Referral Process
Curious what questions we ask during the referral process? We’ve developed a video to walk through what to expect when submitting a MATTERS referral to treatment.
Click the button below to watch our informational video, or click here to contact us.
The MATTERS Referral Network
Curious to see who’s already part of the MATTERS Network? Explore our referral partner map to find medication for addiction treatment (MAT), peer support agencies, and more! Click on the top-right corner of the map to enter full-screen preview, and or on the top-left corner to customize your map view.
MAP LEGEND:
MAT Provider
Referral Site
Peer Support Agency
